Online shopping scams involve scammers pretending to be legitimate online sellers, either with a fake website or a fake ad on a genuine retailer site.
How this scam works. While many online sellers are legitimate, unfortunately scammers can use the anonymous nature of the internet to rip off unsuspecting shoppers.
Fake retailer websites
Scammers use the latest technology to set up fake retailer websites that look like genuine online retail stores. They may use sophisticated designs and layouts, possibly stolen logos, and even a ?.com.au? domain name and stolen Australian Business Number (ABN).
The biggest tip-off that a retail website is a scam is the method of payment. Scammers will often ask you to pay using a money order, pre-loaded money card, or wire transfer, but if you send your money this way, it?s unlikely you will see it again or receive your purchased item.
Online auction sites
Most online auction sites (e.g. Ebay) have strict policies to ensure their customers are not scammed. Scammers know this, so they will often try to get people to make a deal outside the auction site. Scammers may claim that the winner of an auction you were bidding in has pulled out, and offer the item for sale to you. Once they have your money, you will never hear from them again and the auction site will not be able to help you.
Online classified websites
Online classified websites promote the sale of goods and services, but allow sellers and potential buyers to negotiate on a price outside of the website.
Scammers may pose as genuine sellers and post fake ads for anything, such as rental properties, pets, used cars, boats, bikes, caravans and horses. The scammers may advertise items at a price much lower than comparable items advertised on the same site. These are known as classified scams.
Scammers may also pose as buyers, send you a cheque for more than the required payment on an item, and then ask you to refund the difference. These are known as overpayment scams.
In case of online merchandizing scam, there is Thailaw that protects customer which is Consumer Protection Act 1979 Section 4: The consumer has the following rights of protection:
(1) the right to receive correct and sufficient information and description as to the quality of goods or services;
(2) the right to enjoy freedom in the choice of goods or service
(3) the right to expect safety in the use of goods or services;
?(3 bis) the right to receive a fair contract?**
(4) the right to have the injury considered and compensated in accordance with the laws on such matters or with the provision of this Act.